Daniel MaciasFeb 16, 20211 min readWhat is Dell Warranty Import?Dell Warranty Import allows any organization to gain immediate control of their Dell hardware contracts by natively bringing in your...
Daniel MaciasFeb 15, 20211 min readDell Step-by-Step GuideThe following is to be leveraged as a step-by-step guide to help you navigate all of Dell Warranty Import. Work through each of these...
Daniel MaciasFeb 14, 20212 min readHow to download the Warranty Import app into your ServiceNow InstanceYou may be wondering how to get your hands on Dell or Lenovo Warranty Import. Luckily for you, this article will explain everything you...
Daniel MaciasFeb 13, 20211 min readDell API Key RetrievalDell Warranty Import requires each customer to provide their API Client ID and Client Secret for processing Dell contracts in their...
Daniel MaciasFeb 12, 20213 min readInitial Setup & ConfigurationAfter you have installed Dell Warranty Import, you will be able to take advantage of all the features it's features which include...
Daniel MaciasFeb 11, 20212 min read"Get Contract" UI ActionAfter you have installed and initially configured Dell Warranty Import, you are now able to perform "Get Contract" requests on any Dell...
Daniel MaciasFeb 10, 20213 min read"Get Contract" Business RulesAfter you have installed and initially configured Dell Warranty Import, you are now able to perform "Get Contract" requests on any Dell...
Daniel MaciasFeb 8, 20212 min readBest Practice GuidanceIt's recommended to set up Dell Warranty Import in the following way to take full advantage of its features but also allowing for scaling...
Daniel MaciasFeb 8, 20213 min readRetrieved Contract OverviewAfter you have retrieved a contract from a hardware asset, the contract and its associated details are brought into ServiceNow. The...
Daniel MaciasFeb 7, 20212 min readSecurityAfter you have set up and configured Dell Warranty Import, it is time to delegate access to the different areas so that Asset Management...
Daniel MaciasFeb 6, 20211 min readReportingDell Warranty Import natively syncs all imported data with the out of the box ServiceNow fields so you can leverage the easy to adopt...
Daniel MaciasJan 5, 20212 min readDebuggingDell Warranty Import provides robust logging throughout the entire app, allowing for any customer to troubleshoot issues they may have...